Privacy Policy

At Nightshine Detailing, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with Australian privacy law.

By using our website or engaging our services, you agree to the terms of this Privacy Policy.

What Personal Information We Collect

We may collect the following types of personal information:

• Full name
• Email address
• Phone number
• Vehicle make and model
• Suburb or location (for mobile services)
• Service preferences or enquiry details
• Any other information you provide to us voluntarily (e.g. via contact forms, emails, phone calls)

We may also collect non-personally identifiable information such as IP address, browser type, and usage data via cookies and analytics tools to help us improve our website and user experience.

‍

How We Collect Your Information

We collect personal information in several ways, including:

• When you submit a form on our website
• When you call, email, or message us
• When you engage us for detailing services
• When you follow or interact with us on social media
• Through cookies and third-party tracking tools (such as Google Analytics)

You can choose not to provide your information, but this may limit our ability to respond to your enquiry or deliver services.

‍

Why We Collect Your Information

We collect, hold, and use your personal information to:

• Respond to your enquiries or quote requests
• Provide you with detailing services
• Schedule or manage appointments
• Send booking confirmations or follow-ups
• Improve our website, services, and customer experience
• Send marketing updates (only if you’ve opted in)
• Comply with legal obligations

We will never sell your personal information or share it with third parties for unrelated marketing purposes.

‍

Disclosure of Your Information

We may disclose your personal information:

• To service providers who assist us in running our website or business (e.g. web hosting, email platforms, marketing tools)
• To comply with legal requirements or respond to lawful requests from government or regulatory authorities
• With your consent, or as otherwise authorised or required by law

All third-party providers we engage are expected to protect your information in line with Australian privacy standards.

‍

Data Storage and Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure. Your data is stored securely via password-protected systems and reputable third-party platforms with appropriate encryption and access controls.

While we take precautions, no method of data transmission or storage is 100% secure. By using our services, you acknowledge this risk.

‍

Accessing and Updating Your Information

You have the right to:

• Access the personal information we hold about you
• Request corrections if you believe the information is inaccurate or outdated
• Withdraw your consent for marketing communications at any time

To access or update your information, please contact us at:

Email: sales@nightshinedetailing.com.au
Phone: +61 466 593 926

‍

Cookies and Website Analytics

Our website uses cookies and third-party tools (like Google Analytics) to understand how visitors use our site and improve functionality. These tools may collect information such as:

• Pages visited
• Time spent on the site
• Device type and browser
• Location (general, not exact)

You can disable cookies through your browser settings, but this may affect your website experience.

‍

Marketing Communications

If you have opted in to receive marketing updates from Nightshine Detailing, we may send you occasional emails or SMS messages about our services, promotions, or news.

You can unsubscribe at any time using the opt-out link provided or by contacting us directly.

‍

Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies separately.

‍

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the “Last Updated” date.

We encourage you to check back periodically to stay informed.

‍

Contact Us

If you have any questions, concerns, or complaints about your privacy or this policy, please contact:

Nightshine Detailing
Email: sales@nightshinedetailing.com.au

Phone: 0466 593 926

We will respond to your enquiry promptly and do our best to resolve any concerns.